Resolving Complaints

According to article 8, paragraph 2 of the Consumer Protection Act (N.N. br. 79/07, 125/07-isp., 79/09 & 89/09-isp.) we inform you that you can file a complaint to quality of our services in written form to the following address:


eHolidays d.o.o.

Vatroslava Jagića 17, HR-35000 Slavonski Brod, Croatia

or to the following e-mail address

or to the following telefax number + 385 (35) 628 777


Complaint should consist of your name, family name and address to which we will forward our answer. Answer will be delivered in written form, not later than 15 days from the date complaint is received.